What We Collect and Why
When you open an account we ask for your name, date of birth, email and phone number so we can verify your identity and keep your funds secure. When you deposit via Touch 'n Go eWallet, Boost or GrabPay we log the transaction reference, amount and
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timestamp to match incoming payments to your account balance and to meet financial record-keeping requirements. We record your IP address, browser type and device identifier each time you log in so we can detect unusual activity and protect your session. When you contact support we store
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the conversation thread and any documents you upload so our team can resolve your case and refer back if you write in again. We collect game-play logs — the rounds you join, stakes you place and outcomes you receive — to settle bets correctly, process withdrawals
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and comply with platform integrity checks. Cookies help us remember your language preference, keep you logged in across pages and measure which lobby sections get the most traffic so we can improve layout and load speed. We do not sell your personal data to third parties
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for marketing, and we only share transaction details with payment processors and compliance partners when required by regulation or to complete a deposit or withdrawal you requested. Access to your information inside our organisation is limited to staff who need it to operate accounts, handle support
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cases or meet legal obligations. All data is stored on servers with encryption at rest and transferred over secure connections; we review access logs and apply multi-factor authentication for administrative accounts to reduce the risk of unauthorised access. This policy applies where local law permits our
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services, and any data handling that conflicts with mandatory local privacy rules will defer to those local requirements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.